Status

System status

On-premise product status, subprocessor list, last security audit, and SBOM reference.

Last updated: 2026-04-24

On-premise appliance

All systems operational(NAO-A20 · NAO-A100)

NAO appliances operate fully on-premise. There is no centrally hosted service component — uptime depends on your own infrastructure.

Uptime monitor for www.feneclabs.com: coming soon

Subprocessors

Zero subprocessors for the on-premise product.

All customer data stays on-site. No video or event data leaves your network during normal operation.

For website subprocessors (Resend, Plausible, Sentry), see the Subprocessors page.

Security audit

Last auditPending — first external audit scheduled for pre-pilot
ScopeFull-stack: appliance firmware, API surface, MQTT mTLS, dashboard, website
AuditorTo be confirmed
ReportAvailable under NDA to customers and prospects. Contact security@feneclabs.com.

Software Bill of Materials (SBOM)

FormatCycloneDX + SPDX (generated per release)
Current SBOMAvailable on first tagged release — pipeline in progress
SigningContainer images signed with Sigstore cosign (keyless, GitHub OIDC)

SBOM available to customers and security researchers. Contact security@feneclabs.com.

Certifications

All certifications listed below are in progress. Details available under NDA to qualified prospects.

EU AI Act (Annex III §4)
In progress — available under NDA
GDPR Art. 28 DPA
In progress — available under NDA
ISO 27001
In progress — available under NDA
ISO 45001 alignment
In progress — available under NDA
SOC 2 Type II
In progress — available under NDA